{"id":1,"date":"2023-10-06T08:39:39","date_gmt":"2023-10-06T08:39:39","guid":{"rendered":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/?p=1"},"modified":"2024-05-22T07:38:04","modified_gmt":"2024-05-22T07:38:04","slug":"domain-can-not-view-accounts-in-cpanelorwhm","status":"publish","type":"post","link":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/1\/Domain-Can-not-view-accounts-in-cPanelorWHM.html","title":{"rendered":"Domain Can not view accounts in cPanel\/WHM"},"content":{"rendered":"<h3><span style=\"font-size: small;\">There are many reason for an active account to\u00a0 disappear from <a style=\"color: #000000; text-decoration: none;\" href=\"http:\/\/www.eukhost.com\/reseller-hosting.php\">WHM<\/a> List Accounts.<\/span><\/h3>\n<h3><span style=\"font-size: small;\">Assuming the disappeared account as www.example.com with username \u2018example\u2019, you should check following entries on the server:<\/span><\/h3>\n<h3><span style=\"font-size: small;\">1) Check for the VirtualHost entry for the domain in \/usr\/local\/apache\/conf\/httpd.conf file. If the VirtualHost entry is missing, add it.<\/span><\/h3>\n<h3><span style=\"font-size: small;\">2) Check the entry for the domain in \/var\/cpanel\/users\/eukh. If the entry domain the domain appears like XDNS=example.com, change it to DNS=example.com.<\/span><\/h3>\n<h3><span style=\"font-size: small;\">3) Check the entry for the domain in \/etc\/userdomains &amp; \/etc\/trueuserdomains.<\/span><\/h3>\n<h3><span style=\"font-size: small;\">4) If the domain is not visible in only <a style=\"color: #000000; text-decoration: none;\" href=\"http:\/\/www.eukhost.com\/reseller-hosting.php\">reseller WHM<\/a>, you should check the entry in \/etc\/trueuserowners.<\/span><\/h3>\n","protected":false},"excerpt":{"rendered":"<p>There are many reason for an active account to\u00a0 disappear from WHM List Accounts. Assuming the disappeared account as www.example.com with username \u2018example\u2019, you should check following entries on the server: 1) Check for the VirtualHost entry for the domain in \/usr\/local\/apache\/conf\/httpd.conf file. If the VirtualHost entry is missing, add it. 2) Check the entry [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1","post","type-post","status-publish","format-standard","hentry","category-cpanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Domain Can not view accounts in cPanel\/WHM<\/title>\n<meta name=\"description\" content=\"Check what to do when the domain can not view accounts in cPanel\/WHM\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/1\/Domain-Can-not-view-accounts-in-cPanelorWHM.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" 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