{"id":13,"date":"2023-10-06T08:39:39","date_gmt":"2023-10-06T08:39:39","guid":{"rendered":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/?p=13"},"modified":"2023-10-06T12:34:54","modified_gmt":"2023-10-06T12:34:54","slug":"Reminder-about-Renewal-of-Domain-Name-Orders","status":"publish","type":"post","link":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/13\/Reminder-about-Renewal-of-Domain-Name-Orders.html","title":{"rendered":"Reminder about Renewal of Domain Name Orders"},"content":{"rendered":"<div class=\"kb-article-content\">\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\">If any of the Product, Service Orders or Domain Names are approaching their <em>Expiry Date<\/em>, it is <span style=\"font-size: small;\">H<\/span>ostIT<span style=\"font-size: small;\">S<\/span>mart&#8217;s policy to send consolidated e-mails to&nbsp;<em>its<\/em> <em>Customers<\/em> along with the <em>Administrative Contact<\/em> notifying them about the same.<\/span><\/span><\/p>\n<p><strong><span style=\"font-size: small;\"><span style=\"color: #000000;\">Note<\/span><\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-size: small;\"><span style=\"color: #000000;\">An email is sent to Administrative Contact Email-id only of it happens to be different from the Customer\u2019s Email-id.<\/span><\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-size: small;\"><span style=\"color: #000000;\">HostITSmart Customers<\/span><\/span><\/strong><\/p>\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\"><strong>HostITSmart<\/strong> sends e-mails containing domain name renewal instructions before any domain name actually expires, <em>after <\/em>it expires and when it is deleted. <\/span><\/span><\/p>\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\">These reminders are sent to Administrative Contact and Customer\u2019s Email-id from 45 days prior to the expiry of a domain name, on the 1<sup>st<\/sup>, 15<sup>th<\/sup> and 25<sup>st<\/sup> day of every month, until the domain name has been renewed or Deleted on account of non-renewal.<\/span><\/span><\/p>\n<p><strong><span style=\"font-size: small;\"><span style=\"color: #000000;\">Information<\/span><\/span><\/strong><\/p>\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\">Besides the intervals mentioned above, an email is also sent to Administrative and Customer Contact 60 and 30 days prior to the expiry of domain for domain names with .IN extension (including only these 3<sup>rd<\/sup> level .IN domain names: .NET.IN, .CO.IN, .IND.IN, .ORG.IN, .FIRM.IN, .GEN.IN), <\/span><\/span><\/p>\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\">Besides informing the customer about the procedure to renew the order, the report that is sent also displays the <em>Domain Name, Order ID, Product Category, Days to Expiry, Expiry Date and Days to Deletion.<\/em><\/span><\/span><\/p>\n<p><strong><span style=\"font-size: small;\"><span style=\"color: #000000;\">Note<\/span><\/span><\/strong><\/p>\n<ul>\n<li><span style=\"font-size: small;\"><span style=\"color: #000000;\">The Email that is sent displays 10 orders at maximum. The customer would need to access his Control Panel (the link would be provided in the email) in case he\/she wants to view the complete list of Orders. <\/span><\/span><\/li>\n<\/ul>\n<p><strong><span style=\"font-size: small;\"><span style=\"color: #000000;\">Information<\/span><\/span><\/strong><\/p>\n<p><span style=\"font-size: small;\"><span style=\"color: #000000;\">If <strong>HostIT<span style=\"font-size: small;\">Smart<\/span><\/strong> has Locked or Suspended your domain name, it would not be possible to immediately renew it. In such case, you would need to contact <\/span><\/span><span style=\"font-size: small;\"><span style=\"color: #000000;\"><span style=\"font-size: small;\"><span style=\"color: #000000;\"><strong>HostIT<span style=\"font-size: small;\">Smart<\/span><\/strong><\/span><\/span> Support Team at <\/span><a href=\"https:\/\/www.hostitsmart.com\/support\"><span style=\"color: #0000ff;\">billing@hostitsmart.com<\/span><\/a><span style=\"color: #000000;\"> and get the issue resolved.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>If any of the Product, Service Orders or Domain Names are approaching their Expiry Date, it is HostITSmart&#8217;s policy to send consolidated e-mails to&nbsp;its Customers along with the Administrative Contact notifying them about the same. Note An email is sent to Administrative Contact Email-id only of it happens to be different from the Customer\u2019s Email-id. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-13","post","type-post","status-publish","format-standard","hentry","category-domain-dns-queries"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Reminder about Renewal of Domain Name Orders<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/13\/Reminder-about-Renewal-of-Domain-Name-Orders.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reminder about Renewal of Domain Name Orders\" \/>\n<meta property=\"og:description\" content=\"If any of the Product, Service Orders or Domain Names are approaching their Expiry Date, it is HostITSmart&#8217;s policy to send consolidated e-mails to&nbsp;its Customers along with the Administrative Contact notifying them about the same. 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