{"id":223,"date":"2023-10-06T08:39:39","date_gmt":"2023-10-06T08:39:39","guid":{"rendered":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/?p=223"},"modified":"2023-10-09T11:37:49","modified_gmt":"2023-10-09T11:37:49","slug":"Is-Your-Cpanel-Not-Receiving-Emails-What-to-Do","status":"publish","type":"post","link":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/223\/Is-Your-Cpanel-Not-Receiving-Emails-What-to-Do.html","title":{"rendered":"Is Your Cpanel Not Receiving Emails-What to Do?"},"content":{"rendered":"
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There can be many reasons which might be the cause behind your Cpanel not receiving emails. However, we have listed a few steps that include simple and complex or basic and advanced steps to help you get your email function properly again and start receiving emails again.<\/span><\/p>\n

Steps to Check if Your Cpanel is Not Receiving Emails<\/strong><\/span><\/h2>\n

1. Check Domain Status<\/strong><\/span><\/h3>\n

Basic step, but good to check it once. To receive emails, you should make sure that your Domain is active. You can check your Domain status at WHOIS<\/a>. If your domain is expired, renew it to receive emails.<\/span><\/p>\n

2. Email Quota<\/strong><\/span><\/h3>\n

Every email address is allotted a fixed quota or amount of disk space. It might be the case that your email quota is fulfilled and that\u2019s what stops your account to receive more emails.<\/span><\/p>\n

There can be two options, either you can change the quota limit of your email or clear up some disk space i.e. to delete a few unnecessary emails. Either way, you will get some free space for your email account and hopefully, you will start receiving emails.<\/span><\/p>\n

To check the disk space, you can tap on the email icon in Cpanel. And to increase the size of the email quota, you can refer to the following steps<\/strong>:<\/span><\/p>\n