{"id":759,"date":"2024-03-15T11:22:39","date_gmt":"2024-03-15T11:22:39","guid":{"rendered":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/?p=759"},"modified":"2024-03-15T12:01:32","modified_gmt":"2024-03-15T12:01:32","slug":"how-to-fix-the-white-screen-of-death-error-in-wordpress-html","status":"publish","type":"post","link":"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/368\/How-to-Fix-the-White-Screen-of-Death-Error-in-WordPress.html","title":{"rendered":"How to Fix the White Screen of Death Error in WordPress"},"content":{"rendered":"<div class=\"kb-article-content\">\n<h1>How to Fix WordPress White Screen of Death<\/h1>\n<p>The&nbsp;<strong>white screen of death<\/strong>&nbsp;is one of the most common WordPress errors. In this case, the web browser is only showing a blank white screen without any error message, making it difficult to know the cause behind this error. In addition, this error is especially hard to detect when it affects only specific web pages.<\/p>\n<p>Luckily, there are ways to fix the white screen error. This article will share the most common reasons behind the WordPress white screen of death issue.<\/p>\n<p>Once you know the specific cause behind this error, we will explain seven methods to fix it. Then, we will share some tips to prevent this WordPress blank page issue from happening again.<\/p>\n<p>&nbsp;<\/p>\n<h2 id=\"h-why-do-you-get-the-wordpress-white-screen-of-death-error\" class=\"wp-block-heading\">Why Do You Get the WordPress White Screen of Death Error?<\/h2>\n<p>Some of the most common reasons behind a WordPress white screen of death error are:<\/p>\n<ul>\n<li><strong>No space left<\/strong>. The website\u2019s PHP scripts have exceeded the memory limit or the maximum execution time.<\/li>\n<li><strong>Incompatible plugins<\/strong>. Poorly coded or outdated WordPress plugins often show this white screen of death on visitors\u2019 browsers.<\/li>\n<li><strong>Wrong themes<\/strong>. The active theme is not suitable for the WordPress website\u2019s version.<\/li>\n<li><strong>Corrupted files<\/strong>. Mistakes in coding for core files, such as&nbsp;<strong>functions.php<\/strong>,&nbsp;<strong><a href=\"https:\/\/www.hostinger.in\/tutorials\/wp-config-php\" rel=\"follow\" data-wpel-link=\"internal\">wp-config.php<\/a><\/strong>, and&nbsp;<strong>.htaccess<\/strong>, can corrupt a site and make it unresponsive.<\/li>\n<\/ul>\n<h2 class=\"wp-block-heading\">How to fix the WordPress White Screen of&nbsp;Death<\/h2>\n<p>Before you get started, it\u2019s important to back up your content. That\u2019s because when you edit core WordPress files, you risk breaking your site.<\/p>\n<p>If you can access your dashboard, you can simply install a&nbsp;<a href=\"https:\/\/jetpack.com\/upgrade\/backup\/\">backup plugin<\/a>&nbsp;like Jetpack Backup to quickly and securely save your data. You\u2019ll then be able to restore these files if anything goes wrong.<\/p>\n<p>Alternatively, since the WSOD can lock you out of the admin area, you may need to&nbsp;<a href=\"https:\/\/jetpack.com\/blog\/how-to-back-up-your-wordpress-site\/\">manually back up your site<\/a>&nbsp;instead. You can do this using an FTP client. Once you\u2019re finished, it\u2019s time to troubleshoot the White Screen of Death!<\/p>\n<h3 class=\"wp-block-heading\">1. Clear your browser&nbsp;cache<\/h3>\n<p>Your browser\u2019s cache stores versions of your site so it can quickly reference and load it again in the future. But if it becomes out of date, this can also occasionally result in a WSOD.&nbsp;<\/p>\n<p>This one is pretty simple to solve. All you\u2019ll need to do is clear your browser\u2019s cache. This ensures you\u2019re seeing the latest version of your website.&nbsp;&nbsp;<\/p>\n<p>To do this, navigate to your browser settings. In Google Chrome, you\u2019ll need to click on the three dots in the top-right corner and select&nbsp;<strong>More Tools \u2192 Clear Browsing Data<\/strong>:<\/p>\n<p>&nbsp;<\/p>\n<p>This will take you to a page where you can clear your browsing history, cookies, and other site data. You can also choose to delete cached images and files.<\/p>\n<p>&nbsp;<\/p>\n<p>If you also have a WordPress caching plugin installed, you might consider clearing its cache as well. Although the steps will vary depending on your plugin, you\u2019ll need to find its settings and \u201cpurge\u201d the cache.<\/p>\n<p>As an example, you can clear the cache in the&nbsp;<a href=\"https:\/\/wordpress.org\/plugins\/litespeed-cache\/\" target=\"_blank\" rel=\"noreferrer noopener\">LiteSpeed Cache plugin<\/a>&nbsp;by clicking on its icon at the top of the page. Then select&nbsp;<strong>Purge All<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>If you have a hosting plan that enables caching, you can clear your cache using your control panel. This can be an effective option, especially if you\u2019re unable to access your admin dashboard.<\/p>\n<h3 class=\"wp-block-heading\">2. Disable all active&nbsp;plugins<\/h3>\n<p>The White Screen of Death can be the result of plugin conflicts. To solve this issue, you should disable any active plugins and reactivate them one by one. This process will help you pinpoint the plugin that\u2019s causing the error.<\/p>\n<p>If you can access your dashboard, simply go to the&nbsp;<strong>Plugins<\/strong>&nbsp;page and select all active plugins using the&nbsp;<strong>Bulk Actions<\/strong>&nbsp;feature. Then select&nbsp;<strong>Deactivate<\/strong>, followed by&nbsp;<strong>Apply<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>Next, check to see if this resolved the WSOD. If so, reactivate each plugin one at a time. After each activation, check to see if the problem has returned. This will allow you to match the error to a specific plugin.<\/p>\n<p>Once you find the problem plugin, you can delete it and download a different tool with similar functionality. If you want to keep the plugin, consider reverting it to a previous version. Using a tool like&nbsp;<a href=\"https:\/\/wordpress.org\/plugins\/wp-rollback\/\" target=\"_blank\" rel=\"noreferrer noopener\">WP Rollback<\/a>, you can return plugins to older iterations.&nbsp;<\/p>\n<p>If the White Screen of Death prevents you from logging in to your dashboard, you\u2019ll have to take a different approach. When this happens, you\u2019ll need to disable plugins using a file manager or&nbsp;<a href=\"https:\/\/wordpress.org\/support\/article\/ftp-clients\/\" target=\"_blank\" rel=\"noreferrer noopener\">File Transfer Protocol (FTP) client<\/a>.<\/p>\n<p>With&nbsp;<a href=\"https:\/\/cpanel.net\/\" target=\"_blank\" rel=\"noreferrer noopener\">cPanel<\/a>, you can access and edit your site files using the login information from your hosting provider. Then find the&nbsp;<em>wp-content<\/em>&nbsp;folder within the&nbsp;<em>public_html<\/em>&nbsp;folder.<\/p>\n<p>&nbsp;<\/p>\n<p>Next, locate the plugins folder. Rename it \u201c<em>plugins-disabled<\/em>\u201d:<\/p>\n<p>&nbsp;<\/p>\n<p>Then try to log in to your WordPress dashboard. If disabling the plugins solves the WSOD, you\u2019ll need to reactivate them one by one to target the source of the problem.<\/p>\n<h3 class=\"wp-block-heading\">3. Replace your&nbsp;theme<\/h3>\n<p>Your active theme could also be incompatible with one or more plugins due to conflicting software. To see if this is causing the WSOD, consider replacing your current theme with a default theme.&nbsp;<\/p>\n<p>To do this, go to your dashboard and select&nbsp;<strong>Appearance \u2192 Themes<\/strong>. Then search for&nbsp;<a href=\"https:\/\/make.wordpress.org\/core\/2021\/10\/06\/introducing-twenty-twenty-two\/\" target=\"_blank\" rel=\"noreferrer noopener\">a default WordPress theme<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p>Once you find a default theme, install and activate it. After that, reload your website to see if this resolved the WSOD.&nbsp;<\/p>\n<p>If the White Screen of Death locks you out of the admin area, you won\u2019t be able to go through this process. As an alternative, you can install a default theme using cPanel or an FTP client.<\/p>\n<p>Deactivating your theme is very similar to deactivating plugins. In your&nbsp;<em>wp-content<\/em>&nbsp;file, find the&nbsp;<em>Themes<\/em>&nbsp;file. Rename it \u201cthemes-disabled\u201d:<\/p>\n<p>&nbsp;<\/p>\n<p>This should automatically revert your theme to the latest default version you have installed on your website.<\/p>\n<p>If you don\u2019t have any default themes installed, you\u2019ll have to&nbsp;<a href=\"https:\/\/wordpress.org\/support\/article\/using-themes\/#adding-new-themes-manually-ftp\" target=\"_blank\" rel=\"noreferrer noopener\">manually install one<\/a>. Start by finding a default theme in the&nbsp;<a href=\"https:\/\/wordpress.org\/themes\/\" target=\"_blank\" rel=\"noreferrer noopener\">WordPress Theme Directory<\/a>. Then download it as a&nbsp;<em>.zip<\/em>&nbsp;file.<\/p>\n<p>In cPanel or an FTP client, upload this&nbsp;<em>.zip<\/em>&nbsp;file to the&nbsp;<em>Themes<\/em>&nbsp;folder.<\/p>\n<p>When using cPanel, extract the&nbsp;<em>.zip<\/em>&nbsp;file in the same folder. For an FTP client, you can skip this step.<\/p>\n<p>&nbsp;<\/p>\n<p>Whether you use cPanel or an FTP client, the last step is to activate the default theme. To do this, log in to your WordPress dashboard and navigate to&nbsp;<strong>Themes<\/strong>. Then activate the default option you just installed.<\/p>\n<p>&nbsp;<\/p>\n<h3 class=\"wp-block-heading\">4. Enable debug&nbsp;mode<\/h3>\n<p>Even after attempting the previous solutions, you might still see the White Screen of Death on your WordPress site. Since this error won\u2019t display a cause, you may want to switch on&nbsp;<a href=\"https:\/\/wordpress.org\/support\/article\/debugging-in-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">debug mode<\/a>&nbsp;to identify the specific issue.<\/p>\n<p>To activate debug mode, you\u2019ll need to edit your site\u2019s&nbsp;<em>wp-config.php<\/em>&nbsp;file. Since this handles your site\u2019s base configuration details, it\u2019s important to&nbsp;<a href=\"https:\/\/jetpack.com\/blog\/how-to-back-up-your-wordpress-site\/\">back up your site content<\/a>&nbsp;before you get started.<\/p>\n<p>After creating your backup, open a file manager like cPanel or an FTP client. Next, find the&nbsp;<em>wp-config.php<\/em>&nbsp;file, which will be in the&nbsp;<em>public_html<\/em>&nbsp;folder.<\/p>\n<p>If you\u2019ve used debug mode before, find this line of code:&nbsp;<\/p>\n<pre class=\"wp-block-code\"><code>define( 'WP_DEBUG', false );<\/code><\/pre>\n<p>Then, simply change \u201cfalse\u201d to \u201ctrue.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p>If you don\u2019t see this line of text already, copy and paste&nbsp;<a href=\"https:\/\/wordpress.org\/support\/article\/debugging-in-wordpress\/\" target=\"_blank\" rel=\"noreferrer noopener\">this code<\/a>&nbsp;into the&nbsp;<em>wp-config.php<\/em>&nbsp;file instead:<\/p>\n<pre class=\"wp-block-code\"><code>\/\/ Enable WP_DEBUG mode\ndefine( \u2018WP_DEBUG\u2019, true );\n\/\/ Enable Debug logging to the \/wp-content\/debug.log file\ndefine( \u2018WP_DEBUG_LOG\u2019, true );<\/code><\/pre>\n<p>When you reopen the web page with the WSOD, it should now display new error and warning messages. This will give you further information about why the WSOD happened and what file it originated from.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\">5. Adjust your server\u2019s memory&nbsp;limit<\/h3>\n<p>One of the most common reasons for the White Screen of Death is memory limit exhaustion. This happens when your PHP scripts are draining the maximum memory allocated from your web host. To resolve this problem, you\u2019ll need to increase the memory limit.<\/p>\n<p>Similar to debug mode, memory limits can be adjusted using your website\u2019s&nbsp;<em>wp-config.php<\/em>&nbsp;file. You can access this file by signing in to cPanel with your hosting provider.<\/p>\n<p>After you access cPanel, go to&nbsp;<em>public_html \u2192 wp-config.php<\/em>. In this file, find the line that says \u201cThat\u2019s all, stop editing! Happy publishing.\u201d Add this line of code right before it:<\/p>\n<pre class=\"wp-block-code\"><code>define( 'WP_MEMORY_LIMIT', '64M' );<\/code><\/pre>\n<p>This will&nbsp;<a href=\"https:\/\/jetpack.com\/blog\/wordpress-memory-limit\/\">increase your WordPress PHP memory limit<\/a>&nbsp;to 64MB. Once you\u2019re finished, save your changes.<\/p>\n<p>Then go back to your website and see if the WSOD is gone. If not, you can repeat the process to increase the memory limit even more. Keep in mind that most hosting providers will have a maximum memory limit, especially if you\u2019re on a shared plan.<\/p>\n<p>If this doesn\u2019t add enough memory, you may need to hire a developer to look for the plugins that are using too many resources. Alternatively, your hosting provider can give you resource and SQL logs for your site, which you can use to pinpoint the area that is exhausting your memory limit.<\/p>\n<h3 class=\"wp-block-heading\">6. Restore a&nbsp;backup<\/h3>\n<p>One of the most common causes of the WSOD is simply user error. Even experienced developers can make mistakes when editing code. And a simple typo can lead to serious issues.<\/p>\n<p>If you can\u2019t find the flawed line of code, you can&nbsp;<a href=\"https:\/\/jetpack.com\/blog\/how-to-restore-a-wordpress-website-from-a-backup\/\">restore a previous version of your website<\/a>. This can be much easier than trying to troubleshoot the cause.<\/p>\n<p><a href=\"https:\/\/jetpack.com\/upgrade\/backup\/\">Jetpack Backup<\/a>&nbsp;is a powerful tool that saves everything you do on your site in real time. So if you encounter a WSOD, you can just revert the site to a previous version.<\/p>\n<p>When you need to restore a backup, log into your WordPress.com account and navigate to&nbsp;<strong>Jetpack \u2192 Backup.<\/strong><\/p>\n<p>Simply find the one that you want to restore, then click on&nbsp;<strong>Restore to this point<\/strong><em>.<\/em>&nbsp;This can undo any recent changes you made while coding.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\">7. Resolve auto\u2011update&nbsp;failures<\/h3>\n<p>Sometimes, WordPress can fail to finish updates, especially if the server times out. Usually, this resolves itself, but it can occasionally cause the White Screen of Death.<\/p>\n<p>When your website uses automatic updates, WordPress will put your site into \u2018maintenance mode\u2019 during the update process. Occasionally, your site can get&nbsp;<a href=\"https:\/\/jetpack.com\/blog\/briefly-unavailable-for-scheduled-maintenance-wordpress\/\">stuck in maintenance mode<\/a>. If there\u2019s a compatibility issue, you\u2019ll need to manually fix it.<\/p>\n<p>To do this, first, go to your root directory. You can either use your hosting provider\u2019s cPanel account or access your website files through an FTP client.<\/p>\n<p>Open the&nbsp;<em>public_html<\/em>&nbsp;folder. In the list of options, check to see if there\u2019s a&nbsp;<em>.maintenance<\/em>&nbsp;file.<\/p>\n<p>&nbsp;<\/p>\n<p>WordPress usually uploads this file during updates, and then deletes it when they\u2019re finished. If you see a&nbsp;<em>.maintenance<\/em>&nbsp;file, select it and delete it.<\/p>\n<p>Then reload your website. If the upload was successfully completed before the error, your site should be back up and running.&nbsp;<\/p>\n<h3 class=\"wp-block-heading\">8. Check your WordPress file&nbsp;permissions<\/h3>\n<p>Although your file permissions may be causing the WordPress White Screen of Death, it\u2019s best to try this fix as a last resort. Without the right experience, you can accidentally create vulnerabilities that lead to hacks.<\/p>\n<p>Still,&nbsp;<a href=\"https:\/\/wordpress.org\/support\/article\/changing-file-permissions\/\" target=\"_blank\" rel=\"noreferrer noopener\">changing your file permissions<\/a>&nbsp;can be useful when all else fails. To get started, go to your File Manager. Then, open the&nbsp;<em>public_html<\/em>&nbsp;folder and select the&nbsp;<em>wp-admin<\/em>,&nbsp;<em>wp-content<\/em>, and&nbsp;<em>wp-includes&nbsp;<\/em>folders.<\/p>\n<p>Right-click on your selection and find&nbsp;<strong>Permissions<\/strong>. This will open the file permissions information for your website.<\/p>\n<p>&nbsp;<\/p>\n<p>Here are some basic things to keep in mind when altering file permissions:<\/p>\n<ul>\n<li>Folders should have a value of 775 or 755.<\/li>\n<li>Files should have a value of 664 or 644.<\/li>\n<li>The&nbsp;<em>wp-config.php<\/em>&nbsp;file should have a value of 660, 600, or 644.<\/li>\n<\/ul>\n<p>For your selected files, set their numerical value to 755. Then, make sure the&nbsp;<strong>Recursive<\/strong>&nbsp;button is checked.<\/p>\n<p>&nbsp;<\/p>\n<p>After updating permissions for those files, continue to select every file in your root directory. Then right-click again to view the file permissions.<\/p>\n<p>This time, make sure the numerical value is set to 644. After you update your file permissions, check to see if the WSOD is gone.&nbsp;<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to Fix WordPress White Screen of Death The&nbsp;white screen of death&nbsp;is one of the most common WordPress errors. In this case, the web browser is only showing a blank white screen without any error message, making it difficult to know the cause behind this error. In addition, this error is especially hard to detect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[52],"tags":[],"class_list":["post-759","post","type-post","status-publish","format-standard","hentry","category-wordpress"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Fix the White Screen of Death Error in WordPress<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/new.hostitsmart.com\/manage\/knowledgebase\/368\/How-to-Fix-the-White-Screen-of-Death-Error-in-WordPress.html\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Fix the White Screen of Death Error in WordPress\" \/>\n<meta property=\"og:description\" content=\"How to Fix WordPress White Screen of Death The&nbsp;white screen of death&nbsp;is one of the most common WordPress errors. 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